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Jobs Fail After Changing Authentication or Credentials

Description​

This error occurs when you update authentication settings or credentials for a service user in Coalesce, but scheduled Jobs continue to run with the old settings. The Job Scheduler does not automatically refresh authentication details.

Cause​

The Job Scheduler is still using the old authentication method or credentials.

Solution​

  • Update the credentials in the Environment with the failed Job.
  • If your organization rotates credentials use a third-party or CI/CD tool to manage updates.